Kerala has introduced decentralized planning for more than a decade now. As part of this,
the Local Self Governments (Panchayat Raj Institutions) are vested with the responsibility to run the
hospitals. The new element of elected representatives coming in the area of hospital administration has
created more confusion than before. Similarly, Tamil Nadu has implemented a hospital systems project
to improve the performance of secondary care hospitals. This paper tries to analyze whether one of the
popular performance assessment tool – Balanced Score Card could be used to create a better administrative
environment to improve the performance of the secondary care hospital. The paper conclusively argues
that, Balanced Score Card is an important option for these hospitals to improve their performance.
Real Time Impact Factor:
Pending
Author Name: K. Ellangovan and T. J. Kamalanabhan
URL: View PDF
Keywords: Performance of hospitals, Balanced Score Card, Decentralized Planning
ISSN: 2393-8536
EISSN: 2393-8544
EOI/DOI: 10.15415/jmrh.2014.11001
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