Impact Factor
9.8
2023-24

ABOUT JOURNAL OF SERVICE RESEARCH

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.

Legend

  • 1094-6705
  • Business, Management and Accounting,Computer Science,Social Sciences
  • 1998-ongoing
  • United States

METRICS

YEAR Impact Factor
2023-24 9.8
2022 0.0
2021 10.052

DETAILS

JOURNAL OF SERVICE RESEARCH, 1094-6705, 1998-ongoing, Business, Management and Accounting,Computer Science,Social Sciences.

Directory Indexing of International Research Journals